Testimonials

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I thought it was about time I sent you a little note with regards to the Prochem Performer I purchased from you. I have to say that I am disappointed, disappointed, that is, because I hadn't purchased one of these machines years ago!  The machine has been extremely reliable except for a couple of little niggles that have been quickly rectified.  In fact, the speed with which they were dealt with was frightening! 

Plenty of heat, even without the catalytic converter. Converting the Performer to gas has made it even more economical (cheaper to run than my old diesel powered machine), plenty of suction/airflow, and good water delivery makes for a machine that is a pleasure to start up and use every day.  Even after 12 months, the machine continues to amaze and satisfy me day after day for its reliability and ease of use.

It's been a fantastic machine to use and your service has been second to none, I really could not recommend either your good selves or the Prochem range strongly enough!  Downtime and/or bad service (which is rampant in this industry) is something that no-one can afford, least of all me, and I am certainly happy with my choice.

Hope to see you again soon, hopefully with another to go onto the road in the near future.

Frank Preo
FreshAire Carpet Cleaning
Thronlie, Western Australia

Since installing the Bruin II in May 1997, I have never looked back.  This superb machine has done about 3500 hours without missing a beat.  I have been very impressed with the delivery of parts ordered as I have received them within a few days and not a few weeks as been know to happen before.  The technical information passed onto me has always been spot-on.  If I am unsure about the prognosis, it has always been confirmed with me a second time after contacting the right person in the Prochem USA factory. To me, Teresa is an invaluable money saving service for which I cannot thank you and Prochem enough.

As far as the cleaning of carpets is concerned, I've had nothing but positive comments from clientele.  I can now advertise cleaner, drier carpets and know that I can deliver this result better than ever before.  The word seems to be getting around and the work is now more satisfying because of the results.

One particular office which requires cleaning once a fortnight is always full of mud, diesel fuel and grease, but start up the Bruin, and the job becomes as easy as one of those adverts for Spray and Wipe!

Thankyou again for your support, by the way, when the battery of my van suddenly went flat one winter, guess who came to the rescue?  I just hooked a jumper lead from the machine to the van battery and within a minute I was mobile.  The machine has proved to be more versatile than the brochures said.

Let me give you a run down of the extras Prochem don't boast about:

1. The back of the van makes a very good drying room for all those small mats our rellies want us to clean.  You can give them back bone dry.
2. The suction side of things is very useful for unblocking sinks and drains
3. You don't need to call the RAC when the battery of your van is flat
4. If you are hanging out for a cuppa first thing, just crank up the big blue kettle.

Neil Lanternier
Action Carpet Cleaning
Ballajura, Western Australia.

Making my mind up after a live Prochem demonstration, stepping up from an electric portable to a self-powered Truckmount was not only made easy by Prochem but also very informative due to the friendly atmosphere and professionalism of Brett Holman and Teresa Fomiatti.

Before installing my shiny new Truckmount, Brett carried out a practical demonstration and explained the service procedures required. Being present during the entire fitting process, I was very impressed with Brett&rsquos ability and initiative, coupled with Teresa&rsquos smiling face and free pizza&rsquos. At the end of the day, I drove out of the Townsville Showroom with a big smile on my face, and I&rsquom still smiling! Why? Because of all the referrals I&rsquom now getting from my shiny new Blazer Plus!

Geoff Lillas
Lilla’s Carpet Cleaning
Townsville. Queensland

When you buy these machines, you go out everyday with a van full of confidence!

Steve Adams
Air Fresh Carpet Cleaning
Glenbrook N.S.W.

Since purchasing my Prochem Blazer Plus, my carpet and upholstery jobs have been made easier and faster, the efficiency of the machine gives me more free time, or time for more jobs.

The Blazer Plus is easy and light to use and I feel that I have made a sound investment in purchasing a Prochem product.

Trevor Gates
Class Carpet Cleaning
Charters Towers, Queensland.

When it was time to replace our Truckmount, we decided that our new machine must be reliable, tough and economical. Our inquiries stopped at the Prochem range of machines. We chose the Performer 405 for its dual wand capability, and its ability to maintain excellent and consistent temperatures.

Ironically, the waste water of the Performer is hotter than the water my previous Truckmount could produce! Prochem meets our criteria for quality and support and we are so pleased and confident that we have made the right choice.

Steve and Caz Beltrame
Whitehouse Cleaning
Yinnar, Victoria.

When I bought my cleaning business four years ago, I inherited a Hydramaster that had been modified which gave me nothing but grief. Now I have my new Performer 405, I start the machine and start cleaning and don&rsquot have to worry about the machine. For the last four years, I have averaged $40 per hour and it has been hard work. Now with my Performer 405, I can finish the jobs faster and I am making $80.00 an hour.

I first saw Prochem Australia advertised in one of the Carpet Cleaning Magazines. One Saturday afternoon after work, I rang the number in the ad and Teresa answered which really surprised me as most businesses are closed at this time. I spoke to Teresa and I wasn&rsquot sure if I wanted to continue cleaning carpets. Prochem Australia sent me some information and so did Carpet Cleaners Warehouse. I compared the two products and the Performer 405 was bigger and more powerful than a new Hydromaster was. Brett also came to our house and installed my machine. All you need to do is shout him lunch and he works hard all day!

Ron Morris
Abigails Cleaning Co.
Mt Isa. Queensland.

Having operated a carpet cleaning business for 12 years, manufactured and exported portables, The Steam Machine and now operating a successful Fire and Flood Restoration company in Perth, I know about the need for excellence, professionalism and business ethics.

Being a manufacturer in the past, I know these aspects, along with reliability, dependability, thorough Research and Development and after sales service is a must. With the rapid growth of our 24 hour, 7 days a week Restoration Company, I required a machine that offered all of these components and more.

Following my 8 month or so of research and viewing various machines, I settled for the Prochem Performer 405. I was very impressed with the solid, neat, professional appearance, the exhaust bypass, water-cooled motor, the heat generated at the wand and the running quietness of this unit.

The machine was installed in our warehouse by Prochem Australia&rsquos Brett Holman and Jeff Whyte, who had travelled to Perth in their truck boasting an impressive selection of Prochem products and machines. Following our hands-on training and their subsequent departure, both Brett and Jeff have kept in contact on several occasions making me feel settled with the operation procedure of the machine &ndash leaving me to feel that to date that I have made an excellent choice!

Lyall Underwood
W.A. Restoration
Canningvale. Western Australia.

I have been operating the Performer 405 for twelve months now and have been more than happy with its performance. I feel confident taking on any size job, knowing that the machine can handle it with no problems. Every time I turn the key, I know that there will be no problems.

Previously, we had been using older style truckmounts and find that there is no comparison to the 405. We had noticed a difference in cleanliness of carpets and a much quicker drying time from our very first job with the Performer. We are earning more money with one machine than we had previously with two machines. The 405 runs more economically and is much quieter.

When quoting jobs, we tell our customers about the machine which has given us a 90% acceptance rate. Because my machinery is now cleaning carpets better, I am home much earlier, or as said previously, fitting more jobs into a day depending on how I feel.

The Backup service from Prochem Australia has been exceptional. They are always just a phone call away with whatever query I have answered. And lets not forget the great tax advantages&hellip. 30% depreciation in the first year!

Kevin Eagles
Village Carpet Care
Bunbury. Western Australia.

After operating electric portables for about 20 years in my carpet cleaning business, I decided to upgrade my equipment. I was shocked at the price of Australian Truckmount equipment. That was until I saw a demonstration of the Prochem Blazer Plus. I was impressed by its vacuum power, the heat generated and most of all, the reasonable price tag.

Now and for the last 12 months, I have been the proud owner of a beautiful Blazer Plus. It is Hot, it is Fast, the carpets dry a lot faster and are a lot, lot cleaner. Now I am doing between 2 to 3 more houses every day. My customers are happier and the bank account looks better. We have a good back-up team of mechanics in Perth willing and ready to give us a hand at anytime. In fact I am a very satisfied Prochem man!

Frank Perez
Pepe’s Cleaning Services
Thornlie. Western Australia.

Since buying my Blazer Plus only 2 months ago, I am already picking up business through word-of-mount. I have the confidence to quote higher prices than before because I know that I will do a good job every time.

My cleaning time is much faster and should I have a question or a problem, the staff at Prochem Australia do an excellent job in helping me.

Rod Graham
AAA Carpet Cleaning
Wagga Wagga. N.S.W.

My Performer 405 is now 3 years old with a perfect score for reliability. A well-built machine, a comprehensive manual and its ease to maintain have helped me to achieve this.

In the past, I have made a horrible mistake in purchasing a truckmount that suited my business requirements at the time, only to outgrow it within 12 months. The Performer 405 has the power and versatility never to be outgrown.

To describe the 405 in one word, I would have to say &ldquoBlistering&rdquo. Still to this day, its performance dazzles me on any task I put to it.

Geoff Littman
Fyna Clean
Cairns. Queensland.

For anyone serious about carpet cleaning, a Prochem Truckmount is the only way to go. If you want to earn some serious money, a Prochem Truckmount is the only way to go. Our business is now receiving prices between $3.00-$4.50 per square metre after purchasing our Prochem machine. Our quality of work has improved 300%. The set-up and pack-up time of having a Prochem Truckmount decreases phenomenally from going from a portable.

Our prices have tripled, and our business has doubled since going from a portable to the Prochem Legend.

Garry Carroll
All Aces Services
Maroochydore. Queensland.

As my old Truckmount was suffering from old age, it was time to update. Having looked and talked a lot, the decision was made to purchase a Prochem machine. The reasons:

• The only machine available locally
• Superb workmanship and finish
• Total back-up support, and of course, the
• Bilstering heat and ease of operation.

Having a hands-on demonstration of the Legend SE gave me the opportunity to run it along side my old gear and I was amazed at the difference. Even the smallest Prochem truckmount, the Blazer Plus, out performed it!

The first 3 days saw 25 hours on the clock with a small water leak showing. A phone call to Brett and it was fixed immediately&hellip. Great service and back up!

I was so impressed with the quality of the Prochem range, that we have now changed our wands, stair tool and upholstery tool to Prochem. Undoubtedly their cleaning solutions will be of the same high calibre and I look forward to using them too.

To a very professional team Brett and Teresa, thankyou from another TOTAL Prochem convert!

Noel Lee
FCC Carpet Cleaning
Townsville. Queensland.

Our Company Motto is &ldquoCommitted to Excellence&rdquo and we could not stand behind that statement, unless we used the best equipment available.

Our commitment to quality, and by that I mean consistent quality, must be backed by the machines we use, and with PROCHEM we have found a standard of cleaning higher than we have ever been able to achieve before.

Mark Langrell
Butler Carpet Cleaning
Sydney. N.S.W.

It was the birth of a cleaning phenomena, from the moment I found slumped in the doorway of an upmarket motel in downtown Batemans Bay, I knew that the Prochem outfit was something different.

He proceeded with his usual flair and large ears to demonstrate that the only possible thing I could do for the good of myself and my clients was to get a life and a 405! Now I have heard of religious experiences, and I think this is about as close as I&rsquom about to get to one. The 405 changed my life! I have had a hair cut and am now wowing the populace of Batemans Bay with feats of carpet cleaning thought to be in the realms of the impossible.

My wife says I&rsquom a much better bloke and my dog thinks so too. What can I say except &ldquoAll power to Prochem and to all of those who choose them!&rdquo

Lex Rogers
L&S Rogers
Batemans Bay. NSW.

Going from a small electric portable, the Performer 405 has been a revelation to me in the last five or six months since installation. The power and efficiency gives me more time to attend to the annoying spots and stains which are really bugging the customer, knowing that the extraction process is now the easy part of the job, and not the hardest and that the clients carpets will dry in the shortest possible time. When I think of all the jobs which I&rsquod done in the previous four years with my little portable (although to the best of my ability, and not one customer complaint I might add) I cringe with embarrassment. COME AND GET YOUR MONEY BACK!

Bob Mc Kenzie
Stirling Carpet Cleaning
Doubleview. Western Australia

We just wanted to take a few moments and thankyou for your special service and utmost quality products. The combination of the two have made our new purchase of the Legend SE machine much easier and more pleasurable. We have now had our Legend SE on the road for over a month and we are really pleased with making the choice of buying another Prochem machine. The two of you combined make a great team and all of your hard work and efforts are paying off with another satisfied customer.

Not too many years ago, Dobbie Carpet Care was just like all the other carpet cleaning companies. When we realised we didn&rsquot want to stay in that stereotype, David and I began restructuring our business and purchasing newer and better equipment to maintain the image we wanted to project. A lot of research, time and money was put into deciding on which machine would best suit our needs to maintain the quality service and results desired. That is when we decided to buy our first Prochem machine. We have now been running our Performer 405 for over 2 years, and have never looked back. Not only have we noticed a great difference in the outcome of results, our customers have even complimented on our &ldquobetter&rdquo than before results. We have also used the dual wand facility on larger jobs which has cut the total cleaning time down by one-half, which ultimately means more money in our pocket and less stress on the technicians body.

When we decided to purchase another machine, we did a lot of homework on various other machines and discussed performance and satisfaction with a network of other carpet cleaners throughout Australia. We found that the owners of Prochem machines were hands-down much more satisfied with their machines than the others were with theirs. And I must say, the after-sale service received from you and your staff is excellent. All of this input didn&rsquot make our decision to buy another Prochem, it just sealed the deal!

Dave and Jacqui Campbell
Dobbie Carpet Care
Canberra. ACT.

I would like to thankyou as an organization for the level of service that we have enjoyed. From the time Brett gave me the demo, through all the rest of the hoops thus far, the courtesy and the genuine nature of all the personalities, has shone through.

The outlay for a five-bob outfit like ours was indeed daunting to say the least. Not that your collective bedside manner can make the dollars turn any quicker, but just to deal with people who are obviously sincere and who care makes a world of difference. We were treated very well in Melbourne with both Jeff and Russel going out of their way to make things as easy as possible. The follow-up by Jeff was appreciated and Russell&rsquos willingness to drop whatever he was busy with so as to assist with the teething phas over the phone reminds me of a service that I thought had died!

Your own pleasantness on the phone, as well as Nicky&rsquos little notes on the invoice have also been much appreciated. Tomorrow I am heading to Newcastle where I am to learn a bit more about the consumable products and I have no doubt that the treatment will be just as kind! Thank you all!

Nigel du Plooy
Sincerity Cleaning
Caringbah. NSW.

Just a short note to let you know that we are really impressed with the quality of service your company provides.

As our business depends on the efficient delivery of our services usually on a tight and regular schedule, we rely on consistently dependable service from suppliers like you to keep schedules and satisfy our clients.

As for the purchase of my new portable, your help and hard work to solve teething problems arising for me, together with the exceptional performance of the machine have far surpassed my expectations. Our sincere thanks also for the extension of time (and patience) given for payment of the machine. This has been an enormous help.

Again we greatly appreciate your high standard of efficiency and reliability of all your business interactions.

Neil Lanternier
Action Carpet Cleaning
Ballajura. Western Australia.

We purchased our Performer 405 in September 1999. It has just completed 1200 hours. It works in all types of situations from lounge suite cleaning to flood water removal. This machine is aptly named as it is a Great Performer.

We have been in this industry for 30 years and dealing with the Prochem guys has been like a breath of fresh air compared to some of our past dealings with suppliers. The support that we have received from Teresa, Brett and Jeff has been outstanding, although we haven&rsquot required much backup at all.

Having been in this business since 1970, we have used everything from Rotary&rsquos, Electric portables, and 4 other independent Truck Mounts and this one is the very best. We have never had so many customers ring us after we have completed a job to say how delighted they are, and thanking us for our high standards, cleanliness and rapid drying of the carpets. Naturally, these customers are our cheerleaders!

Carpet Cleaning Technology has finally arrived!

Reg and Vera Harper
Bellbowrie. Queensland.

"My Blazer XL is getting a good work out.  It does everything that I need it to do.  It gives me confidence to take every job that is offered to me.  The heat and vacuum is what I noticed straight away between my old machine and this one.  I am very happy!"

Gary Ludwig - Hallmark Carpet Cleaning

"The heat and vacuum on my Legend XL are even better than on my old  Legend SE.  It's always hot and ready to go.  I am very happy with its performance.  I also like it because of how easy it is to maintain and the less number of parts on it."

Greg King - Kingston Carpet Cleaning

"I purchased the first Peak in Australia and compared to my old machine it is like day and night.  I had a few minor problems in the beginning, but now I am enjoying it.  I have done 530 hours and the performance is fantastic.  The heat is unbelievable.  I have worked with 60 and 75 metres of hose off it.

Your staff in Melbourne are the best!  They are incredible.  The service guys know what they are doing.  When I cam accross a problem, it was fixed straight away and they didn't interfere with my workload. I was also offered a truckmount to use during the repair.  I have changed alot of things with my business from the good advice from your office."

Gidon Kibaker - Steamy's Carpet Cleaning

"The heating and efficiency of my Peak is brilliant. It is very simplistic and everything is consistent, there are no highs or lows.  The heat is always there, more than you need.  It does everything that I need to do.  I have not had a single problem with it!"

Rod Hurd - Hurd's Carpet Cleaning

"I have done just over 1000 hours on my Everest.  The water is really hot.  It is a magnificent machine.  I haven't had a single problem in 12 months.  It is the best thing I ever did.  I thought I was really good when I had my Performer 405, but this is even better!"

Colin Davey - Colin Davey Carpet Cleaning

"The Everest is an absolutely fantastic machine.  It is so versatile.  I use it for outside and inside, high pressure and low pressure.  I like using the Prochem presprays too because they work really well.  I have never had a breakdown and I have done 600 hours.  I would buy a Prochem again no question about it.  The heat is incredible.  My customers can't believe just how dry I leave their carpets."

Gavin Hancox - Gavin Hancox Carpet Cleaning

"I have cleaned up to 8000 square metres and up 12 stories with my Everest.  I run 7 and 8 lengths of hose and am more than happy with my Everest's heat and vacuum.  It stays hot the whole job.  It is a really good package."

Bob Donaldson - Burley Griffin Carpet Care

"For me, the Everest machine would have to be the best I have ever seen.  My customers are very, very mpressed with the finished product.  They can't believe how clean it gets everything.  It leaves a professional finish and that is important to everybody.  In a single word, 'Professional, very professional'.  I am extremely happy and would recommend Prochem to anyone... and I already do!"

Tony Ryle - TRS Hard Surface Cleaning

"Everyone I have dealt with at Prochem has been so professional.  I am really pleased I made the decision to purchase the Everest.  The professionalism and customer service that your company gives is miles above anyone else."

Marlon Marescia - TileCo Tile Cleaners

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